Why Trust Us?
At Statewide Insurers Group USA, LLC, our goal is to be the trusted resource for Medicare education, enrollment and services for beneficiaries residing in the South-Atlantic region. As an independent agency located in Rocky Mount, we have a wonderful team of experienced personnel dedicated to serving our senior community.
Our Core Values
We listen, we care and we work tirelessly to provide our clients with the highest level of customer service.
We build trust with our clients by demonstrating honesty, accountability, transparency and respect.
We believe in what we do, and we have the drive, enthusiasm and determination to deliver on the promises we make to our clients.
To better serve our clients and communities, we continually seek out opportunities and ideas to advance, innovate and improve our services.
We cultivate a spirit of cooperation and cohesiveness to produce lasting value for our clients and associates.
Choosing the right health care coverage is an important decision that impacts your health, finances and lifestyle. Our goal is to ensure your knowledge of Medicare will allow you to evaluate the benefits and make informed decisions regarding your coverage options, as well as understand the importance of the applicable enrollment periods.
Personalized Customer Service
Whether you are a first-time enrollee or a current beneficiary, our committed agents work diligently to set a standard of service that sets us apart from our competitors. Our success is rooted in the strong relationships we develop with our clients through active listening and coordinated efforts to identify the plans best suited for their needs. As a local agency, we are easily accessible to answer any questions you might have, we are willing to meet with you at your home or at a public location, and our services are provided to you at no cost.
As licensed, trained and certified insurance agents, we are qualified to assist you in enrolling in the plan(s) that meet your medical and financial needs. Having a trusted and experienced agent will also help you to avoid the hazards associated with enrollment, which include late enrollment penalties, as well as being under or over insured.
Our services don’t stop once you’re enrolled. We offer lifetime support to you for your benefit needs by providing updates on changes in Medicare, navigating your benefits, and monitoring your supplemental and Part D coverages. The Annual Election Period (AEP) provides us the opportunity to work together to identify changes that would enhance your coverage or reduce your premiums. Should life events cause you to have to address your Medicare benefits outside of AEP, we can assist when these Special Enrollment Periods occur.